Russia’s Sberbank plans to introduce ATMs that have a built in lie detect to determine whether or not customers are lying when they apply for credit cards. The New York Times reports that the bank wants to introduce machines that let Russians apply for cards without having to talk to staff and in order to do this they will include raft of high-tech systems in the machine including passport scans, fingerprint recording, three-dimensional scans for facial recognition, and voice analysis software to determine whether applicants are answering questions honestly.
Sberbank said that it has already installed a prototype of the new machine at its 'branch of the future' laboratory in Moscow and says that it hopes to roll out the machines in branches and malls across the country once the technology is ready. Despite some objections from concerned citizens over the validity of the lie detector the bank insists that the software is accurate and that it takes into account nervousness for reasons unrelated to the credit card application and is merely a statistical guide such as a credit check.
"We are not violating a client's privacy. We are not climbing into the client's brain. We aren't invading their personal lives. We are just trying to find out if they are telling the truth. I don't see any reason to be alarmed," Victor Orlovsky, SVP, technology, Sberbank, told the Times.
The ATMs will be the first of their kind. If they prove to be successful, who knows perhaps we could one day see them around the world.
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